At Northbridge Review Systems, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information Collection We collect personal information that you voluntarily provide to us, such as your name, email address, and phone number, when you request a reputation audit, contact us, or sign up for our services through our website forms.
2. Automatically Collected Information (Cookies) We may automatically collect certain information when you visit our website, such as your IP address and browsing behavior. We use cookies and similar tracking technologies to analyze site traffic and improve your user experience. You can manage your cookie preferences through your browser settings.
3. Use of Information We use the information we collect to: Deliver reputation audits and service updates. Send automated SMS feedback requests and account alerts. Respond to your inquiries and provide customer support. Improve the functionality and content of our website.
4. SMS Privacy Disclosure (Strict Non-Sharing Policy) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Customers may opt-in to our SMS program by submitting their phone number through our website's "Contact Us" or "Reputation Audit" forms and manually checking the consent box.
6. Data Security We implement industry-standard physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, or destruction.
7. Your Rights & Opt-Out Options You have the right to access, correct, or delete your personal data. You may opt-out of communications at any time: Email: Follow the "unsubscribe" link in any email. SMS: Reply STOP to any text message to be immediately unsubscribed. Support: Email us at [email protected] for data requests.
8. Changes to This Policy We may update this policy periodically. Any changes will be effective immediately upon posting the revised policy on this page.
